Shipping policy

We prepare and dispatch orders within 2–3 business days, ensuring minimal waiting time so you can receive your items promptly. Perishable fresh goods are carefully packaged to maintain quality during shipment.

Our standard international delivery typically arrives within 6–14 days (time may vary by destination). For expedited delivery, please select the rush shipping option at checkout. Delivery times are estimated only; we cannot be held liable for delays caused by courier partners or customs processing.

Shipping fees are calculated in real time based on order weight and destination. The exact cost is displayed at checkout—no hidden fees.

International shipments may incur customs duties or import taxes determined by your local customs authorities. These charges are the recipient’s responsibility. We recommend checking your country’s regulations before placing an order to avoid unexpected costs.

We use sturdy, shock‑resistant packaging materials to keep your items safe during transit. For high‑value orders, we offer optional shipping insurance at checkout—ideal for added peace of mind.

Upon delivery, please inspect the outer packaging. If you notice damage, leakage, or severe deformation, take photos and refuse to sign, then contact us immediately. If any product defects are found after signing, notify our customer support within 48 hours. We’ll verify the issue and arrange a return, exchange, or other appropriate solution. Claims resulting from improper storage or missed delivery will not be eligible for resolution.

If you have any questions about shipping, customs, or the delivery process, our customer support team is here to assist you. Reach out via email: info@harbyte.shop or phone: +64 21 394 8572 for prompt guidance.

Thank you for choosing HARVEY MICHAEL KANE! We continually refine our logistics to deliver a faster, safer, and worry‑free shopping experience.